Privacy Policy

Introduction

FundOnion Limited (“FundOnion”, “we”, “us”, “our”) and the wider FundOnion Group want visitors (“you”, “your”) to our website (www.fundonion.com and any affiliated subdomains) to understand how we collect, use, and protect your personal data.

This privacy policy (“Privacy Policy”) explains how we handle your information as both a data controller and, in some circumstances, a data processor, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may update this Privacy Policy from time to time. The date of the most recent update will always appear at the top of this page. You are encouraged to review this policy periodically.

About us

The “FundOnion Group” includes the following entities:

- FundOnion Group Holdings Limited (Company No. 16174684)
- FundOnion Limited (Company No. 12743839)
- FundOnion Technologies Limited (Company No. 16806643)
- FundOnion Pay Limited (Company No. 16682197)
- FundOnion Capital Limited (Company No. 16468139)

All companies are incorporated and registered in England & Wales, with the registered office at 44–48 Paul Street, London, United Kingdom, EC2A 4LB.

FundOnion Limited acts as the primary data controller for this website and may share personal data within the FundOnion Group where necessary for legitimate business purposes, such as internal administration, technology management, compliance, and service delivery.

For privacy-related queries, please contact us at hello@fundonion.com. FundOnion Limited is registered with the Information Commissioner’s Office (ICO) under registration number ZA776758.

Information we collect

We collect and process certain information about you to operate our website and deliver our services effectively. This includes:

‍Contact data: such as your name, email address, telephone number, or company details provided via contact forms or correspondence.

‍Technical data: such as IP address, browser type, operating system, and referral source.

‍Usage data: information on how you interact with our website and pages visited.

‍Communication data: information contained in communications you send to us, including support requests or enquiries.

‍Recorded calls: we may record telephone calls for training, monitoring, and compliance purposes.

We may also collect data automatically through the use of cookies and similar technologies. See our Cookies section below for details.

How we use your personal data

We use personal data to:

Provide, operate, and maintain our website and services.
Communicate with you about enquiries, services, or updates.
Send marketing communications, where permitted under the soft opt-in rule for B2B communications or where you have otherwise consented.
Analyse usage trends and improve our website and services.
Comply with our legal and regulatory obligations.

You may opt out of receiving marketing communications at any time by contacting hello@fundonion.com or using the unsubscribe link in our messages.

Lawful Bases for Processing

We process your personal data under the following lawful bases:

Contractual necessity: where processing is required to perform a contract with you or take steps prior to entering one.
Legitimate interests: such as operating, improving, and promoting our services, managing enquiries, maintaining security, and intra-group administration.
Legal obligation: where required to comply with applicable laws and regulations.
Consent: where you have actively provided consent (e.g., for certain marketing or cookie uses).

Sharing of Personal Data

We may share your personal data with:

FundOnion Group companies listed above, for legitimate internal purposes.
Our directors, officers, employees, and authorised agents.
Partners, including lenders or other financial service providers, in connection with enquiries or applications you make (see our Terms & Conditions for details).
Service providers who support our operations (e.g., IT, analytics, or marketing providers such as Google Analytics).
Professional advisers, regulators, or law enforcement where required by law or to protect our legal rights.
Successors or purchasers, if part or all of our business is sold or restructured.

We do not sell or rent your personal data to third parties.

International Transfers

All data is stored within the United Kingdom or the European Economic Area (EEA). If data is transferred outside these regions, we ensure appropriate safeguards are in place, such as UK International Data Transfer Agreements (IDTAs) or Standard Contractual Clauses (SCCs) approved by the ICO.

Data Retention and Security

We retain personal data only as long as necessary for the purposes described in this policy or to meet legal, accounting, or regulatory requirements (typically up to six years).We maintain appropriate technical and organisational measures to safeguard your data, restricting access to authorised personnel on a need-to-know basis.

Your Rights

Under the UK GDPR, you have the following rights:

- Right to access your personal data.
- Right to rectification of inaccurate data.
- Right to erasure (“right to be forgotten”).
- Right to restrict or object to processing.
-Right to data portability.
- Right to withdraw consent where processing is based on consent.

To exercise your rights, contact hello@fundonion.com. You may also contact the Information Commissioner’s Office (ICO) at https://ico.org.uk if you believe your data has been mishandled.

Data storage, retention, & security

We store all of your personal data within the UK in a secure and proportionate manner relative to our business activities. We do not share information outside of the European Economic Area (“EEA”).

We retain your personal data for so long as is reasonably required in order for us to fulfil the purpose that the data was collected for (as noted within this policy). In some cases we will be required to keep certain information for legal, financial, or accounting purposes and this may be for a minimum of six years.

We keep the personal data of our data subjects limited on a ‘need-to-know’ basis and only disseminate the information to our directors, officers, employees, agents, advisors, or service providers as required for us to carry on our business.

Cookies

Our website uses cookies and similar technologies to enhance user experience, analyse website traffic, and support our marketing efforts. For details of the specific cookies in use and how to manage them, please refer to the below table:

Governing law

This Privacy Policy is governed by the laws of England & Wales, and any disputes arising from it will be subject to the exclusive jurisdiction of the courts of England & Wales.

Contact us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@fundonion.com.